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"Error: Invalid Gamertag"

TRuzoTRuzo Member, MVP, SkyVu Beta Tester Posts: 4,836 Fabled
I think my account got deleted.

I tried to play BBU again after a long break. Updated the beta and when it got to the main menu, it showed me the login window. Slightly confused, I input my information and proceeded to login.

"Error: Invalid Gamertag"

Try it twice.

"Error: Invalid Gamertag"

I try my email.

"Error: Invalid Email"
I entered 3 different passwords I normally used 5 times each correctly.


What.
If anyone has friended me on BBU, tell me my Gamertag so I can be sure. To SkyVu, do have somekind of password reset system? Was my account actually deleted?
I will end off with the summoning ritual:
@SkyVu_Cody‌
@SkyVu_Cory‌
RO8J1C8l.jpgcrnat1hq5uxr.jpg <font color="white">--Never Forget @UberRobinNova. He may be gone, but his spirit and joy is still with all of us.--</font>

Comments

  • SkyVu_CodySkyVu_Cody Member Posts: 159 SkyVu Employee
    We soft launched on android so you most likely downloaded that version, if you see the tutorials you have the soft launch version. If this is the case you will need to make another account because beta and production (soft launch) are on different servers
  • TRuzoTRuzo Member, MVP, SkyVu Beta Tester Posts: 4,836 Fabled
    Yep. Had tutorial.

    Thank you!
    RO8J1C8l.jpgcrnat1hq5uxr.jpg <font color="white">--Never Forget @UberRobinNova. He may be gone, but his spirit and joy is still with all of us.--</font>
  • SlimefonSlimefon Member, SkyVu Beta Tester Posts: 1,083 Sergeant
    Same error here. But no tutorial.
    So I need to create a seperate account for beta? If I do that, I hope it doesn't merge with my soft launch account or something =/
    Well, you did say they are on different servers. Hope it stays that way.
  • SuperCodeSuperCode Member, SkyVu Beta Tester Posts: 435 Recruit
    Yes, you do need to create an account for the beta and no it won't merge with the soft launch account.
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